Frequently Asked Questions

Need help or have suggestions?

Site Navigation?

• The browser forward and back buttons will work correctly on this website.
  
• The top navigation bar will be visible on the top of all pages. On small screen sizes (mobile) it will appear as three horizontal bars - just click the button to expand.
  
• The back button will not be available for documents opened in a new tab.
• A blue circle with an white up arrow will appear any time you scroll down a page, click on the blue up button to return to the top of the page.
• Keyboard navigation: Use the Tab key through navigation controls. Up and down arrows move through choices within the top navigation bar or scroll the content up or down when on other parts of the page.

Mobile Device Access?

• The entire website has been designed to work well on mobile devices (cell phones and tablets).
  
• Most pages will auto adjust to fit your screen size so horizontal scrolling will not be required. For a few large tables you may have to rotate your device into landscape mode or use the horizontal scroll bar.
  
• The site will respond much better if you have the Desktop site box unchecked.
  

Archives and Accessibility?

• Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. As content and system capabilities change, BCPL staff continually work on accessibility and usability improvement.
• In addition to satisfying requirements of mandates, BCPL staff strive to exceed those standards and respond to concerns about accessibility.
• Please note that documents in sections of the site or individual pages labeled "archive" may vary in accessibility based on publication date.
• To report any related issues, ask questions, make suggestions, or if you need information in an alternative format, please contact BCPL staff.

How do links work?

• Links are shown in blue, bold text.
• Links that open pdf, Word and Excel documents will appear in a separate tab.
  
• Some links will give you an option to download.
• Links that go to an external site will always open in a new tab.
  
• Board meeting recording links will open in your default media player (most media players will allow you to jump to any point in the recording).

Return to the Home Page?

• Click on the BCPL logo on the top of any web page
  
• Scroll to the bottom of any web page and click on the bcpl.wisconsin.gov link in the lower right corner of the footer
  

Searching?

• Fill in your search term or terms and hit the enter key to search the entire website.
• Searching will find all web pages and documents containing the search term(s).
• The search term or terms are not case sensitive.
• Hovering over the found items will display a thumbnail of the actual page or document.
  

Image Links?

• If an image fades when you hover over it then it is a link. Clicking on the image will bring up a new page, document of images.
  
• Hovering over a image that fades will display a tip letting you know what will happen if you click on the image.
  

Icons?

- will play a video clip in the default media player.

- will open the default e-mail client with the To: address pre-filled.

- will open a PDF document in a new tab.

- will open a Microsoft PowerPoint document in a new tab.

- will play an mp3 audio file in the default media player.

- will open a page from an external website in a new tab.

- will open a Microsoft Word document in a new tab.

- will open a Microsoft Excel document in a new tab.

- will download the zipped file or open it in the default program.

Security Warnings?

• If the web browser indicates there is a problem using embedded maps or pages, browser security settings might be preventing that use. For example:

 

• This can be worked around by temporarily modifying security settings. For example:

 

• If problems persist, Contact BCPL for help.